What to look for in a hardwood floor contractor? Investing in hardwood flooring can be a significant expenditure for homeowners, yet many find it to be a valuable enhancement that can greatly increase property value. Should you decide to proceed with the installation of hardwood floors in your residence, it is imperative to exercise due diligence in selecting the most qualified hardwood floor contractor available.
The procedure for engaging a hardwood floor contractor is akin to that of hiring any other service professional. It is advisable to obtain multiple estimates and conduct a thorough comparison to evaluate the offerings of each contractor, ensuring you identify the one that presents the most advantageous package to fulfill your requirements.
When reviewing these estimates, it is essential to acknowledge the principle that quality is often reflected in cost; thus, although the temptation may exist to opt for a lower estimate in an effort to conserve funds, this may not guarantee the highest standard of workmanship. At times, investing a bit more may be necessary to secure the quality you desire.
10 Essential Criteria for Choosing a Hardwood Floor Contractor
Prior to finalizing the selection of a hardwood floor contractor, several considerations should be kept in mind to establish clear expectations.
- Licensing and Insurance
Most jurisdictions mandate specific licensing for contractors to operate within legal parameters. It is crucial to verify that any contractor you contemplate hiring has fulfilled all legal prerequisites. Furthermore, despite a hardwood floor contractor’s diligence, unforeseen issues can arise during a project, making it essential to confirm that your contractor possesses comprehensive insurance coverage.
- Workers Compensation
As previously mentioned, given the potential for incidents to occur, it is prudent to ascertain that your hardwood floor contractor provides workers’ compensation coverage for all employees. This ensures that, should any incidents occur while workers are on your property, you will not be liable for their injuries or lost wages.
- NWFA Certification
The National Wood Flooring Association (NWFA) offers certification to contractors who have demonstrated proficiency in the installation process and are recognized as leaders in the field. While NWFA certification is not obligatory, it serves as an additional assurance that a hardwood floor contractor is not only knowledgeable in their trade but also dedicated to continuous education to remain informed about the latest advancements within the industry.
- Measuring and Recording of Moisture Content
According to NWFA guidelines, it is essential to accurately measure the moisture content of hardwood flooring and the relative humidity of the surrounding environment. In the event of flooring issues, manufacturers may require this data to validate warranty claims. To mitigate the risk of incurring unnecessary expenses, it is advisable to ensure that your contractor conducts meticulous measurements and maintains thorough records.
- Warranty Offered
A reputable contractor should be prepared to endorse the caliber of their workmanship by offering a warranty. They understand that hardwood flooring represents a significant investment for you and should be inclined to provide this standard safeguard.
- References
One of the most effective methods to ascertain the quality of a hardwood floor contractor’s work is by soliciting feedback from previous clients. Always request that a contractor furnish references and ensure they provide a diverse selection. The greater the number of references you acquire, the simpler it will be to evaluate the overall quality of the contractor’s work.
For instance, if a contractor has a total of 15 or 20 reviews with only four negative comments, this ratio is deemed acceptable compared to seven total reviews with four negative ones. Additionally, observe how the hardwood floor contractor addresses negative feedback and whether they respond in a professional manner.
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Another advantageous approach to identifying a quality contractor is to inquire when a family member or neighbor is undertaking floor installation. You can assess their satisfaction with the contractor’s work and observe the quality firsthand. If the outcome meets your standards, request the contractor’s business card.
You may also consider conducting online research utilizing review platforms such as Yelp and Angie’s List, which can provide valuable insights into the quality of a hardwood floor contractor’s work. Finally, the Better Business Bureau can also offer pertinent information regarding complaints lodged and the manner in which they were resolved.
- Dust Control and Clean Up
The installation procedure can generate considerable mess, from cutting boards to sanding and finishing, necessitating your attention to how a contractor manages the cleanup. Numerous strategies exist to mitigate the mess, and it is essential to inquire with your hardwood floor contractor in advance regarding the measures they intend to implement. Will they position their saw outside and utilize specialized equipment to control the dust?
Will they relocate any furniture or appliances, or will this responsibility fall to you? Will they take precautions to safeguard windows, lighting fixtures, and other built-in elements? While you may save costs by moving as many items as possible on your own, larger objects may necessitate assistance from the hardwood floor contractor.
Furthermore, do not overlook the importance of discussing the treatment of baseboards, as they typically extend over the flooring. Ascertain whether the contractor will remove and reinstall the baseboards, cut beneath the existing baseboards, or merely butt the flooring up against them and cover with quarter-round trim. This decision is crucial, as it will directly influence the final appearance of the room.
Lastly, you should confirm that the contractor will conduct a thorough cleanup following the installation, which is not always assured. Your home holds significant value to you, and you will want it restored to its original condition upon project completion, so ensure that your contractor acknowledges this expectation and is committed to fulfilling their responsibilities.
- Length of Job
The installation of hardwood flooring can be a labor-intensive endeavor, and it is essential to have a clear understanding of the anticipated duration prior to commencement. Factors such as the delivery of materials and the acclimation process can significantly influence the total time required for completion. Additionally, it is prudent to ascertain whether the contractor plans to take any days off during the project, whether for necessary drying periods or due to pre-established non-working days.
Given that flooring installation often necessitates vacating the area being worked on, or even the entire residence, it is crucial to possess a comprehensive timeline to facilitate any requisite arrangements in advance.
- Acclimation
Due to the natural propensity of wood to expand and contract in response to variations in temperature and humidity, it is imperative that the materials be allowed to acclimate to the conditions within your home prior to installation. This acclimatization process enables the wood to adjust, thus mitigating the risk of buckling and warping.
It is advisable to verify that your contractor does not overlook this critical phase of the installation process. Certain contractors may attempt to expedite the acclimation process to adhere to client timelines, which constitutes a significant oversight that should be avoided. For reference, consult the manufacturer’s guidelines regarding recommended acclimation durations.
- Payment
Recognizing that unexpected issues may arise during the installation phase, most contractors typically do not anticipate full payment in advance. Generally, hardwood floor contractors will request a deposit initially, with the remaining balance due upon project completion. Should a contractor insist on receiving the entire payment upfront, it is a strong indication that they may not be reliable in delivering quality workmanship.
It is important to note that contractors will usually commence with a size assessment, taking comprehensive measurements of the installation area to ascertain the quantity of materials required. Following this, they can generate a cost estimate, which may be provided on-site or communicated to you after returning to their office.
Subsequently, the delivery of materials and the necessary acclimation period should take place at least three days prior to the onset of work. Finally, the installers will arrive, set up their equipment, and initiate the installation process. Upon completion of the job, they should ensure a thorough cleanup, leaving your home in excellent condition.
Putting It All Together
Understanding what to anticipate from your hardwood floor contractor can prevent numerous challenges and financial burdens in the future. Given the substantial investment involved in enhancing your home with the elegance of natural hardwood, it is vital to ensure that the installation is managed with the highest level of professionalism. Conducting thorough research in advance will afford you peace of mind, knowing that you have engaged a contractor of integrity.